We offer a hassle-free return and exchange policy. You can return or exchange products within 15 days of delivery, provided the product is in unused, unwashed, and original condition with tags intact. For more details, please check our Return & Exchange page.
Yes! All of our products, including cushion covers, diwan sets, and home decor items, are carefully handcrafted by skilled artisans. We take great pride in preserving traditional techniques and offering you high-quality, artisanal designs.
To maintain the beauty of your handcrafted items, we recommend hand washing or dry cleaning for most of our products. Please refer to the care instructions provided on the product page or packaging for the best care practices.
At the moment, we do not offer customization for products. However, we are always working on expanding our offerings, so please keep an eye on our updates for any future customization options.
We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, etc.), UPI, net banking, and various digital wallets. All transactions are encrypted for your safety.
Delivery times vary depending on your location. Typically, orders are processed within 2-3 business days, and delivery takes 5-7 business days. For remote locations, it may take a bit longer. You will receive a tracking number once your order is shipped.
Yes, we do offer international shipping. Shipping charges and delivery times will vary based on the destination. Please refer to our Shipping Policy for more details or contact our customer service for specific inquiries.
Orders can be canceled within 24 hours of placement. After this window, we begin processing your order, and cancellations may not be possible. Please reach out to our customer support team if you need to cancel an order.
Once your order has been shipped, you will receive an email with tracking information. You can also track your order status directly on our website by visiting the “Order Tracking” page.
We strive to accurately represent our products through high-quality photography. However, due to variations in screen settings, slight color differences may occur. We do our best to provide accurate descriptions of each item.
es, we do offer gift wrapping for an additional charge. Please select the “Gift Wrap” option at checkout to have your items beautifully wrapped for any special occasion.
You can reach our customer support team by emailing us at support@tutliputli.com or using the contact form on our website. We are available Monday to Friday from 9 AM to 6 PM (IST) and will respond to your inquiry as quickly as possible.
Absolutely! We would love to hear from you. After receiving your order, feel free to leave a review on the product page. Your feedback helps us improve and lets other customers know about your experience.
Yes, all products on TutliPutli.com are original and authentically handcrafted by skilled artisans. We ensure the highest standards of quality control, and each piece is carefully inspected before shipping.
At checkout, you’ll find a section labeled “Promo Code.” Simply enter your code there to apply the discount. Please note that some promotions may have specific terms and conditions, so double-check the validity of your code before applying.